How can I win even next to an IT consumables site that have ripped me past its sell-by date? A month ago a site called 'esumables' (based in Perth contained by

A month ago a site called 'esumables' (based in Perth contained by Scotland) took lb38.11 from my credit card but never delivered the printer ink I ordered nor refunded me. And despite numerous emails and call, they never respond.

They are too far away (I live in London) to tackle frontage to face - so how do I get my money hindmost OR make them suffer? I am really angry!!

Dispute the charge beside your credit card compnay, and you should be covered. Good luck.

are you not covered against that on your credit card? claim the money hindmost

Answers:
The credit card have to tender your money back. The credit card co is bound by s.75 of the Consumer Credit Act 1974. Its called equal liability.

Paying for produce or services by credit card is now a major sector of daily life, beside many people preferring this method of pay-out to using cash or cheques. An advantage of using a credit card is that, beneath section 75 of the Consumer Credit Act 1974, customers who have a claim against a supplier for breach of contract or misrepresentation will roughly have an equal claim against the card issuer.

Claims are often made against the card issuer when the supplier have gone out of business or disappeared. Firms will sometimes tell customers that they must first get a court ruling against the supplier. That is wrong. The customer can choose whether to claim against the supplier, the card issuer, or both.

Tell this to your card issuer and im sure you will soon have your money back!

You can tilt a dispute with your credit card company for goods not received.

I would advise a county court claim although this would have to be over lb50, i would recommend reporting them to trading standards to variety the suffer and make an indemnity claim from your card co!!

Any purchase that you make using a Credit Card is always automatically covered.

Ring up your credit card company and provide them any information regarding the sale ie charge confirmation number and company involed.

You should end up having a repayment of what you paid.

That is credit card fraud contact your credit card company tell them what happened.

Contact your credit card provider to sustain, and then slag the company off on every blog or forum you can dream up of. Bad publicity is an easy way of achievement revenge.

Claim your money back. The credit card company can reverse the transaction and steal the money back off them because its a "card holder not present" transaction.

answer a question beside a question - this is related to credit how exactly !