Chase raise my APR from 12% to 29.99%? I used my Chase card to pay for my a semester in

I used my Chase card to pay for my a semester in academy ($8000)). I paid of $3000, leaving $5000, which I planned to remuneration off in increments of $500 until I be out of school. When I called to check its status, a rep kept on just about an automatic payment. I agreed and let her start it at $300, only just to try. Later I decided I wasn't comfortable with it, so I call back to cancel the service. They assured me they have.

A month later, I had changed my mound account number at my financial institution. I planned on changing the info beside Chase upon next payment. Soon, I go and get a letter from Chase that they had raise my APR because an automatic payment was sent put money on from my old account. I call them and asked them how I got charged when I cancelled the service. They told me that they saw the automatic payments cancelled, but "I" had slipshod to cancel one. I explained to them that it was their rep who be instructed to cancel the payment, but didn't. They still won't drop my rate.

Answers: Call again and have a chat to a supervisor, if that doesn't work, then try to find another card and do a balance verbs. Don't close this account, just don't use it anymore. Closing the statement, will bring down your FICO score. So, just put it away and don't use it. It would be nice if the credit card companys could play by our rules, especially if you are a great customer. I see no object why they couldn't have lowered or kept your rate lower. I would have done it merely to keep a good customer. You can fight back against them if they are the ones that screwed up. Many times when dealing beside one of their customer reps, you are dealing with some moron in a cubicle working for peanuts and following instructions on their computer peak. Don't let them get away beside it, YOU CAN FIGHT BACK!
Report the credit card issuer to the Comptroller of the Currency. Phone number is 202-874-4700.

Report the company to your state's attorney general's office. You can find links to your state's AG website at naag.org. Your state might allow you to file a complaint online. This is probably the most successful complaint to make as it is the attorney general's who have file most of the lawsuits against credit card companies. For example, it was the California AG who sued Providian and forced them to pay the largest shrewdness against a credit card company ever.

Report the company to the Better Business Bureau. Submit your case for dispute resolution online at www.bbb.org.
Report the company to banking regulators. Their mail address is Division of Credit Practices, Bureau of Consumer Protection, Federal Trade Commission, Washington, D.C. 20580 or file a complaint online at www.ftc.gov.

Hope this answers your question. Open another CC account and verbs the balance. Try the one with introductory 0% APR.

WAMU did something very similar to me faster this year. I tried to get them to do something for me and it took 2 months to do.

Unfortunately, many citizens in customer service have no sense of personal responsibility. Many companies hold a system for reps to key in summary of conversations with customers. So if you ever need to money something about your account again, ask them to brand some notes.

And it isn't surprising that they raised your rate. Banks will find any excuse to put on a pedestal interest rates in order to earn more revenue because of the gargantuan losses from the sub-prime mortgage fallout.

They obviously don't care for your business. I would create a balance transfer if you can because nearly any rate is better than 30% and don't use them again, but don't close it obviously. First, it is never a good idea to allow a credit card company to auto draft clearing from your bank account. It NEVER turns out in good health. They continue to take clearing after you stop the auto draft, take the whole harmonize instead of the authorized payment, and sometimes they just nick multiple payments.

Second, NEVER try to cancel anything via phone. You have no dissertation trail and they usually screw it up.

At this point, you can try sending Chase a letter explaining the whole situation and asking them to restore the APR. But don't count on getting anywhere.

You would probably be much better stale transferring the balance to another card.

I'm curious as to why you would finance your arts school tuition on a 12% credit card. I would think you could find student loans at better rates or even a regular personal bank loan.

I cogitate you best option at this point would be to get another card and do a match transfer. Not many other option!

sorry to hear that. Call again and talk near a different rep. or supervisor. Make sure you stay calm and explain in detail near times/dates/names if you have them of who you spoke with to cancel the automatic payment service.

Is the account over the due date? If not after make sure you manually make a payoff to keep it clean and collaborate to them about that (having never been postponed if that is the case).

After that if they are not working next to you, open another card elsewhere and do a transfer of the be a foil for. Discover has a 3.9% for transfers until 2012.

The best article you can do is find another card with a lower interest rate and do a balance verbs. It's rare to get them to dampen the APR once they've raised it. I don't live automatic payments either. Your paycheck hits the edge one day later than they cancel their money and you end up in the situation your contained by now.

Ok I guess what I am not understanding is if they raised you APR because the money was sent back, in consequence making the payment late right? Because the expenditure most likely was taken out on the due date. So if you be to have make a clearing before they would have tried to clutch the payment out then your recompense won't have been unpunctually and they would not have raised your rates. and if you would not enjoy switch banks when you did (since they didn't cancel the automatic payment) you would of have an extra payment that month and a totally different problem. so the way I see it and the passageway they may see it is it still your fault. so just attain a new credit card and do a balance verbs and make sure you pay your payments manually and in good time

If the supervisor you consult to doesn't agree to lower the interest rate, look for a vice president of Chase online. I just read an article about how to complain around service and whatever, and they suggest that you call and ask to speak next to the president or vice president, and they are all surrounded by people who hold practically superpowers of customer service. They will be able to make you lively so that they don't HAVE to patch you through to the VP of whatever. Worth a try if the above suggestions don't work.

Best wishes!

Oh, I'm not a big fan of Discover, but you might try Washington Mutual too. I own one of their cards, and what I like about it is they agree to you see your credit score any time on the website for free.
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